Surveillance · ISO/IEC 17020
Surveillance services
Surveillance independently records the condition of goods or manufacture at a given moment. The output is not a certificate but a SURVEILLANCE REPORT, used as evidence in letters of credit, contracts, insurance and supplier management.
- ISO/IEC 17020
- scope
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Shipment and Commodity Surveillance
Independent determination of the quantity, quality and condition of goods at a given moment of the shipment. The output is not a certificate but a SURVEY REPORT, used as evidence in letter-of-credit, sales contract and insurance processes.
Pre-ShipmentDetermination that the goods conform to the contract before loading.
Loading SurveyMonitoring of quantity, condition and stowage during loading.
Unloading SurveyDetermination of quantity and damage during discharge on arrival.
Quantity SurveyIndependent determination of the quantity of goods shipped.
Quality SurveyDetermination of conformity to specification through sampling and examination.
Weight SurveyWitnessing of weighing operations and determination of weight.
Draft SurveyCalculation of bulk cargo quantity from the difference in the vessel's draft.
TallyCounting and recording by package and piece during loading and discharge.
Container SurveyCheck of container suitability, stowage, sealing and count.
Damage SurveyIndependent determination of the extent, cause and magnitude of damage.
Cargo SurveyMonitoring of the condition, packaging and handling of the cargo.
Commodity InspectionSampling, analysis and grading of agricultural and industrial commodities.
Supplier and Project Surveillance
On-site monitoring, on the buyer's behalf, of the supplier's manufacturing and delivery process. The aim is to see problems during manufacture rather than at delivery, which is why the surveyor is present on site throughout the production schedule.
Vendor SurveillanceMonitoring of the supplier's quality and delivery performance on the buyer's behalf.
Manufacturing SurveillanceOn-site monitoring of the production process against the specification and the ITP.
ExpeditingMonitoring of order progress and early identification of the risk of delay.
Site SurveillanceMonitoring that the work conforms to specification on erection and construction sites.
Project SurveillanceMonitoring quality and schedule as a whole across multi-supplier projects.
Welding SurveillanceMonitoring of welding production together with procedure and personnel qualification.
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