What Is Surveillance?
Commodity inspection assesses bulk or packaged commodities — grain, coal, ore, fertiliser, oil, cotton and the like — against the quality parameters defined in the commercial contract. The sampling method is the single most critical step for the validity of the result.
Why Is It Done?
The aim is to establish independently the quality parameters on which the price depends and to prevent quality disputes between buyer and seller.
Who Requests It?
- Commodity traders and exchange participants
- Importers and exporters
- Letter of credit parties and banks
- Processing industry buyers
- Insurance companies
Scope of Surveillance
- Determination of a representative sampling plan
- Mixing and reduction (splitting) of samples
- Sample sealing, labelling and distribution
- Visual grading and foreign matter check
- Moisture content measurement
- Dispatch of parameters requiring analysis to the laboratory
- Comparison with contractual quality parameters
- Quantity determination (including weighing or draft survey)
- Storage conditions and contamination risk
- Retention of a witness sample
Related Standards
- ISO/IEC 17020
- ISO 24333
- ISO 18283
- ISO 8685
- GAFTA / FOSFA sampling rules
- ISO/IEC 17025 (for the analysis component)
Method and Equipment
- Sampling probes and automatic samplers
- Sample splitter (riffle)
- Moisture meter
- Calibrated scale
- Sealing and labelling materials
- Photographic recording equipment
Surveillance Process
- 1Appointment and InstructionsThe survey instruction is received in writing: scope, method to be applied, sampling plan, specification and reporting expectations are clarified. The scope of the instruction also sets the limits of the report.
- 2Collection of Shipment DataContract or letter-of-credit terms, the proforma invoice, the packing list and earlier analysis reports are reviewed; the date and place of the survey are planned.
- 3Site PreparationThe surveyor attends the location; warehouse, terminal or vessel conditions and the suitability of weighing and measuring equipment are assessed.
- 4Carrying Out the SurveyQuantity determination, sampling, inspection and the required measurements are performed by the defined method; every step is documented with photographs and records.
- 5Sample HandlingWhere samples are taken they are sealed, labelled and distributed between the parties; a witness sample is retained. If analysis is required, samples are dispatched to the laboratory.
- 6Recording of FindingsAny nonconformity, damage or shortage found is recorded on the spot and reported to the principal.
- 7ReportingThe survey report is issued; its scope and the time and place of the survey are stated explicitly. Where a letter of credit so requires, a survey certificate is issued in the format demanded.
Surveillance Report
- Details of the survey company, the surveyor and the principal
- Date, time and place of the survey
- Description of the goods, batch/lot and reference documents
- Survey method applied and the sampling plan, if any
- Measurement and weighing results, equipment used and its calibration data
- Condition of packaging, marking and stowage
- Nonconformities, shortages or damage found
- Photographic records
- Sample seal numbers and retention details
- Statement of the limits of the survey's scope
- Sampling method and standard applied
- Number and location of samples and seal numbers
- Visual grading findings
- Moisture and field measurement results
- Reference to laboratory analysis results
- Comparison with contractual parameters
Limits of the Report
The reliability of a commodity inspection depends entirely on the REPRESENTATIVENESS of the sample. A sample taken with the wrong method or from an inadequate point yields an invalid result no matter how precise the laboratory is. For this reason, the sampling method and points are documented in detail in the report. The result represents the sample taken; it does not provide absolute assurance for every point in the lot.
Accreditation
Surveillance activities are carried out under ISO/IEC 17020, which requires the impartiality of the survey body, the competence of its personnel and the validity of the survey methods. The impartiality rule is decisive: a survey body may not be a party to the trade in, or the manufacture of, the goods it surveys. EUROLAB holds internationally recognised accreditation under ISO/IEC 17020, granted by accreditation bodies that are signatories to the ILAC mutual recognition arrangement; because accredited scope is defined per type of surveillance, it is confirmed in writing at the quotation stage.
Scope and authorisationsRelated Surveillance Services
Frequently Asked Questions
Why is sampling so critical?
Bulk commodities are not homogeneous; moisture, foreign matter and quality parameters vary within the mass. A non-representative sample misrepresents the lot even if the laboratory measures it correctly. Most disputes arise not from analysis errors but from sampling errors.
What does sampling according to GAFTA or FOSFA rules mean?
These are contract forms widely used in the grain and oilseed trade and contain their own rules for sampling, analysis and arbitration. If the contract refers to these forms, sampling must also be carried out according to those rules; otherwise the result may not be accepted in arbitration.
Is the surveillance report a quality guarantee?
No, it is not. The report documents the condition found at the time and place of the survey. Changes the goods undergo during subsequent transport, handling and storage are outside the scope of the report, and the surveillance body is not responsible for them.
How is the surveyor's independence ensured?
Surveillance is carried out under ISO/IEC 17020, which requires impartiality and the prevention of conflicts of interest. The surveillance body cannot be a party to the buying or selling of goods it surveys.
How long does it take to issue the report?
Preliminary findings are communicated the same day the fieldwork is completed. The final report depends on the arrival of laboratory results if analysis is required; the timeframe is specified in writing at the quotation stage.









